Marketing must review itself. Since the 60s, Marketing started to respond to needs and day by day moved to create dreams to satisfy the esteem and self-actualization needs. Meanwhile the world has changed and the economy is moving to other frontiers, while the economic crisis is drestroying the consumers behaviours, affecting also the luxury market, the dream-land of dream-makers. Philip Kotler in his marketing 3.0 argued that the main problems for consumers are related to social and environmental issues and invites industries to reorganize their business model to respond to that needs. What we are approaching now is something different from a simply shifting of priorities. The joblessness is increasing on monthly base, the possibility to spend has been erasing and more and more people are focusing their attention to the primary needs. The problem is again “to eat”. This means people will point their attention only to those product that really help them to achieve this goal. So in the next years, as Jeremy Rifkin guessed, we have to change radically the consuption models and commercial life. This change will have a deep impact on how, where, when and way we’ll produce. Rifikin, talking about the 3D Printers, says that this technology will let people to make their objects at home, without the need to buy from a shop. Also the energy technology will let you indipendent from buying energy and the collaborative local production can resolve a part of the food buying needs (as it happens in Denmark). Jeremy Rifkin writes that in this scenario [the lateral scaling of the Third Industrial Revolution] “allows small and medium size enterprises to flourish. Still, global companies will not disappear. Rather, they will increasingly metamorphose from primary producers and distributers to aggregators. In the new economic era, their role will be to coordinate and manage the multiple networks that move commerce and trade across the value chain.” The local production will permit to cut the cost of products, to engage the local business and automatically to increase the job needs. Only the “non local” products will be moved between this ecosystems. The marketing have to shift in this direction: to incentivate the local production, to analyze the gaps and to move the “foreign” products where they are required. The communication will be only information, because the demand is spontaneously generated.
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Nell’articolo “Is Italy Too Italian?”, il NY Times scrive: “The suspicion of Italians when it comes to extra-familial institutions explains why many here care more about protecting what they have than enhancing their wealth. Most Italians live less than a mile or two from their parents and stay there, often for financial benefits like cash and in-kind services like day care. It’s an insularity that runs all the way up to the corporate suites. The first goal of many entrepreneurs here isn’t growth, so much as keeping the business in the family. For a company to really expand, it needs capital, but that means giving up at least some control. So thousands of companies here remain stubbornly small — all of which means Italy is a haven for artisans but is in a lousy position to play the global domination game.” Noi italiani, piuttosto di cedere parte del controllo, rinunciamo a crescere. E’ un atteggiamento “nazionale”, forse l’unico elemento che accomuna l’intera nazione. Questo avviene anche in rete. Se si prova a consultare gruppi o network di nazionalità estera la partecipazione è sempre attiva. Ogni post. nota, discussione conta non meno di un centinaio di contributi. Lo scambio di informazioni, know-how. links e risorse è continuo e vivo. Tutti sanno che il condividere quelle fonti significa cedere parte del proprio know-how, ma il concedersi questo apre la possibilità di farsi conoscere e, quindi, avere ritorni di altro tipo, non solo economici, ma anche formativi. Gli italiani, invece, sono un popolo di lurker. Tra i GURU, spalmati nella parete delle loro caverne platoniche e dispersi nel loro iperuranio, si continua a parlare dei Social Media, della possibilità di condividere conoscenza, di espandersi fino a “là dove nessun uomo è mai giunto prima”, della rivoluzione in atto. Sì, in atto altrove! Poi guardi l’audience e ti accorgi che sono sempre le stesse persone. Se la raccontano e se la dicono tra di loro, gli “evangelist” non evangelizzano nemmeno i propri figli (e poco sè stessi) per paura che invadano la loro “nicchia” di mercato artigian-digitale. Qualche giorno fa, su Linkedin, ho aperto il gruppo Italian Business Network solo con un intento: riuscire ad attivare quella condivisione e partecipazione che vedo in tutti i gruppi internazionali. Come prima cosa ho creato il post “Introduce yourself”, a cui ovviamente ho aggiunto subito la mia presentazione e ho invitato gli iscritti (160 in tre giorni) a fare lo stesso. Ad oggi quest’area conta solo 3 contributi. Il gruppo è frequentato su base giornaliera. Tuttavia impera l’atteggiamento da lurker (da chi legge ma non da contributi): le discussioni rimangono deserte, i contributi sono pochissimi e le uniche note di interesse che mi sono pervenute (ovviamente in…
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